The game reportedly closes by itself and it’s possible that it’s just a problem exclusive to the app, or it can also be a sign of a firmware issue. The most common problem that has been reported is the app crash. While its developers made sure it works properly, there are users who have encountered an issue or two. Genshin Impact is one of the popular free-to-play games you can download from the App Store. You will also understand the reason why such a problem occurs every now and then.

In this troubleshooting guide, you will learn how to fix Genshin Impact that started to keep on crashing on your iPhone 11 after the iOS 14 update.